Terms and Conditions

Welcome to RateMyShift, a product by Worksight LTD. We're glad you're here. Before you explore, engage, or create, we ask that you read through these Terms and Conditions carefully. By accessing or using our website and application ("the Service"), you agree to these terms. If you don’t agree no hard feelings, but you shouldn’t use the Service.

Definitions

Company refers to Worksight LTD (Company No. 16058573), The Bakehouse, Blagdon Hill, Taunton, Somerset, United Kingdom, TA3 7SF.
Service means the RateMyShift website and web application at https://ratemyshift.app.
You means the individual or legal entity using the Service.
Account means your personal user profile registered on our platform.
Content means any text, graphics, images, audio, software, data, and other materials on the Service.

Age and Eligibility

To use our Service, you must be at least 16 years old. If you're under 18, you confirm that your parent or guardian has reviewed and agreed to these terms.

Using Our Service

You agree to use the Service responsibly and not to:

  • Violate any laws or regulations

  • Interfere with or disrupt the Service or other users

  • Transmit harmful code, malware, or spam

  • Reverse-engineer, replicate, or exploit the Service without permission

Acceptable Use (expanded)

You also agree not to:

  • Harass, intimidate, or target other users or colleagues

  • Post anything abusive, discriminatory, unlawful, or harmful

  • Access data you’re not authorised to view

  • Attempt to bypass or tamper with security features

We may suspend or permanently disable your access if these terms are violated. Let’s keep it fair and safe for everyone.

Account Registration

Creating an account unlocks features and lets you contribute content. You agree to:

  • Provide accurate and current information

  • Keep your login secure

  • Accept responsibility for all activity under your account

We reserve the right to suspend or delete accounts that breach these terms.

Intellectual Property

Everything you see, read, or interact with on the Service unless uploaded by you is the property of Worksight LTD or our licensors. This includes designs, logos, and software.

You’re welcome to:

  • View the content for personal, non-commercial use

  • Print one copy for your records (but don’t republish it!)

You may not reproduce, distribute, or commercially exploit our content without written consent.

User-Generated Content

We love hearing from you! If you post reviews, data, or comments:

  • You retain ownership, but grant us a worldwide, royalty-free licence to use, modify, and display it.

  • You confirm that your content is legal, respectful, and doesn’t infringe on others’ rights.

Data Ownership & Use

  • You own the feedback and content you submit.

  • Organisations using RateMyShift own the aggregated insights produced for them.

  • Worksight LTD owns the platform, design, analytics, and operational methods.

We may use anonymised or aggregated data to improve the Service, support analytics, or contribute to research—but never in a way that identifies you.

For full details on how we handle your information, please see our Privacy Policy.

External Links

Our Service may contain links to third-party websites. These are there for your convenience not as endorsements. We don’t control them and aren’t responsible for their content or your interactions with them.

Organisation Accounts

If you access RateMyShift through your employer:

  • They may view aggregated team data

  • Your individual feedback remains confidential unless explicitly stated otherwise

  • Organisation administrators manage their users and access rights

  • Their commercial contract may override parts of these Terms

Purchases & Off-the-Shelf Plans

RateMyShift may offer subscription plans, upgrades, or additional features that can be purchased directly through the website (“Off-the-Shelf Plans”).
If you choose to buy a plan online:

  • Prices and subscription details will be shown clearly at checkout

  • Payment is processed securely upfront

  • Access begins once your payment is confirmed

  • Subscriptions renew automatically unless cancelled before the renewal date

  • You can manage or cancel your subscription in your account settings

All purchases are subject to these Terms and any information shown at point of sale.

If you are purchasing on behalf of an organisation, you confirm you have the authority to do so.

Refunds

If something isn’t right, contact us within 14 days of purchase. Refunds are considered case-by-case in line with UK consumer law.

Contracted Organisations

If your organisation uses RateMyShift via a separate contract, that commercial agreement applies instead of this section.

Indemnity

You agree not to hold us responsible for claims, losses, or damages resulting from your misuse of the Service or your breach of these Terms.

Changes and Service Availability

We reserve the right to:

  • Change or update the Service

  • Temporarily suspend or discontinue features

  • Update these Terms (we’ll let you know when we do)

By continuing to use the Service after changes are posted, you agree to the updated Terms.

We do our best to provide a smooth experience, but we can’t guarantee uninterrupted or error-free service.

Limitation of Liability

Let’s keep it real. To the fullest extent allowed by law:

  • The Service is provided "as is" and "as available."

  • We don’t guarantee uninterrupted or error-free service.

  • We’re not liable for any indirect, incidental, or consequential damages—including loss of data or profit.

  • We’re not responsible for issues beyond our control.

Privacy & Cookies

We care about your data. Use of our Service is also governed by our Privacy Policy and Cookie Policy. They explain what we collect, why we collect it, and how we protect your information.

Termination

We hope you never leave—but if you do, or if you breach these Terms, we may suspend or terminate your access to the Service immediately.

Legal Bits

These Terms, along with our Privacy and Cookie Policies, form the full agreement between us.

  • If any part of these Terms is found invalid, the rest remains fully enforceable.

  • No third party shall have rights under these Terms.

  • These Terms are governed by the laws of England and Wales.

  • Any disputes will be handled exclusively by the English courts.

  • Any claim must be raised within 1 year of the event.

Contact Us

Got questions or concerns? We're listening.
Email: hello@ratemyshift.app
Web: www.ratemyshift.app

Thanks for reading and welcome to the RateMyShift community.